Terms and conditions

1. Standard terms and conditions

These are the standard terms and conditions for website maintenance and development, and they apply to all contracts Blipsite enters into.

2. Fees and deposits

We charge a flat rate for monthly maintenance of your site. This rate covers all web tasks up to the agreed number of hours per month. Any project that requires more hours than the retainer agreement will be evaluated and invoiced separately at our non-retainer hourly rate. We reserve the right to end a project if its scope extends too far beyond our agreed design and specifications.

3. Supply of materials

You must supply all materials and information required to complete the work in accordance with any agreed specification. Such materials may include, but are not limited to, photographs, written copy, logos, and other printed material. Where any delay in supplying these materials to us leads to a delay in the completion of work, we have the right to extend any previously agreed deadlines by a reasonable amount.

4. Variations

We are pleased to offer you the opportunity to make revisions to the design. However, we have the right to limit the number of design proposals to a reasonable amount and may charge for additional designs if you make a change to the original design specification.

Our website development phase is flexible and allows certain variations to the original specification. However, any major deviation from the specification will be charged at the rate of $200.00 per hour.

5. Project delays and client liability

Any time frames or estimates that we give are contingent upon your full cooperation and on complete and final content and photography for the work pages. During development, a certain amount of feedback is required in order to progress to subsequent phases. You are required to appoint a single point of contact who is available on a regular basis, in order to expedite the feedback process.

6. Approval of work

This should be a highly collaborative project between content provided by you and our implementation and design, which affords you the opportunity to offer iterative suggestions and approvals. Once the final site is delivered and we both agree upon its completion, we can create a new bid for any additional maintenance or development. In other words, maintenance is not a part of the development bid.

7. Warranty by you as to ownership of intellectual property rights

You must obtain all necessary permissions and authorities in respect of the use of all copy, graphic images, registered company logos, names and trademarks, or any other material that you supply to us to include in your website or web applications.

You must indemnify Blipsite and hold us harmless from any claims or legal actions related to the content of your website.

8. Property

Upon completion of the project, the website and all its features belong to you unless otherwise stated in a written agreement.

9. Search engines

We do not guarantee any specific position in search engine results for your website. We perform basic search engine optimization according to current best practice, and we intend to optimize to the best of our ability.

10. Consequential loss

Blipsite shall not be liable for any loss or damage which you may suffer which is in any way attributable to any delay in performance or completion of our contract, however that delay arises.

11. Disclaimer

To the full extent permitted by law, all terms, conditions, warranties, undertakings, inducements, or representations, whether express, implied, statutory, or otherwise (other than the express provisions of these terms and conditions), relating in any way to the services we provide to you are excluded. Without limiting the above, to the extent permitted by law, any liability of Blipsite under any term, condition, warranty, or representation that by law cannot be excluded is, where permitted by law, limited at our option to the replacement, repair, or re-supply of the services, or the payment of the cost of the services that we were contracted to perform.

12. Subcontracting

We reserve the right to subcontract any services that we have agreed to perform for you as we see fit.

13. Non-disclosure

Blipsite (and any subcontractors we engage) agrees that we will not at any time disclose any of your confidential information to any third party.

14. Additional expenses

You agree to reimburse us for any requested expenses which do not form part of our proposal, including but not limited to the purchase of templates, third-party software, stock photographs, fonts, domain name registration, web hosting, or comparable expenses. We will attempt to include estimates for these expenses in our initial bid.

15. Backups

You are responsible for maintaining your own backups with respect to your website, and we will not be liable for restoring any client data or client websites except to the extent that such data loss arises out of a negligent act or omission by us.

16. Ownership of domain names and web hosting

We will supply to you the account credentials for domain name registration and/or web hosting that we purchased on your behalf when you reimburse us for any expenses that we have incurred.

17. Cross-browser compatibility

By using current versions of well-supported content management systems such as WordPress, we endeavor to ensure that the websites we create are compatible with the current versions of all major web browsers, such as Chrome, Safari, Firefox, and Edge. Third-party extensions, where used, may not have the same level of support for all browsers. Where appropriate, we will substitute alternative extensions or implement other solutions, on a best-effort basis, where any incompatibilities are found.

18. E-commerce

You are responsible for complying with all relevant laws relating to e-commerce and, to the full extent permitted by law, will hold harmless, protect, defend, and indemnify Blipsite and its subcontractors from any claim, penalty, tax, tariff, loss, or damage arising from your or your clients’ use of internet electronic commerce.

Questions about these terms? Email info@blipsite.com.